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Power Platform Community / Forums / Power Automate / Does service account n...
Power Automate
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Does service account need to have a outlook mailbox to be able to send emails using "Office 365 outlook"

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Posted on by 3,514

I have a service account which does not have a mailbox , and when i want to send an email using Office 365 outlook v2, i got this error:-

johnjohn123_0-1682769822529.png

 

johnjohn123_0-1682769693287.png

 

so should the service account have a mailbox?

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  • JonDoesFlow Profile Picture
    1,304 on at

    Hi @johnjohn123 

     

    Yes the service account will need to be email enabled if you wish to send emails from it's account.  Either that or you could set up send as permissions on another mailbox for the service account and use the connector that way.

     



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  • johnjohn123 Profile Picture
    3,514 on at

    @Jondoesflow thanks for the reply. but can you advcie more on what you mean by:-

     

    Either that or you could set up send as permissions on another mailbox for the service account and use the connector that way.

  • johnjohn123 Profile Picture
    3,514 on at

    @Jondoesflow are you referring to Email Delegation? to send an email as another user? in this case does the Send As user need to have a mailbox?

  • JonDoesFlow Profile Picture
    1,304 on at

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