web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Apps / Msal error - User unab...
Power Apps
Unanswered

Msal error - User unable to access App from SharePoint site

(0) ShareShare
ReportReport
Posted on by 151

Hello,

 

I have an application that has been live in production for a good 4-5 months now. The App is currently shared with everyone in org.

 

Anyways, one individual is trying to access the App for the first time and is being thrown an error message (screenshot below). This is the first time we have ever seen this error. Since he's accessing the App through one of our SP sites, he has already gone through the MFA steps, so I don't know why he is seeing the error message. Also verified they are using Edge. 

 

Jakegolden_1-1660333273835.png

 

 

Any helpful tips are greatly appreciated!

 

thanks,

Jake

Categories:
I have the same question (0)
  • rohitsbots Profile Picture
    280 on at

    @Jakegolden Can you ask the user to try and open the app in a private browser window OR clear the cache/cookies and try again ?

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Winners!

Congratulations to our community stars!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the July Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Apps

#1
WarrenBelz Profile Picture

WarrenBelz 358 Most Valuable Professional

#2
11manish Profile Picture

11manish 214 Super User 2026 Season 2

#3
Mohsin Ali Profile Picture

Mohsin Ali 185

Last 30 days Overall leaderboard