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Session Id :
Power Automate - Using Flows
Answered

Send email: Send an Email from the User who created the Item

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Posted on by

Hello,

 

I am currently using MS flow on Office 365.

 

Everytime someone create a new list item an email is automaticaly sent. My issue is that the email nomatter who creates a new list item always gets sent from my account.

 

How do i change that. I want the email to come from the person who is creating a new list item.

 

Please help.

 

Thank you.

  • Community Power Platform Member Profile Picture
    on at
    Re: Send email: Send an Email from the User who created the Item

    In searching for answers to this same issue, I ran across this thread but also ran into this documentation. If your Flow is a manually initiated Instant Flow, it can use the connections of the person that initiated the Flow to get the right user and permissions to be recognized for that From (send as) field.  In my scenario, I made a PowerApp based on a SharePoint list and made a Flow triggered by creation of a new list item.

    I'm going to build a new Instant Flow that is triggered by the PowerApp button and sends the email as that user...  I'll let you know if it works! 🙂

  • Mando Profile Picture
    8 on at
    Re: Send email: Send an Email from the User who created the Item

    This shouldn't be the "Solution", as it's not solving the problem.
    If there is no solution, don't choose an answer until there is an actual solution to the problem.

  • Community Power Platform Member Profile Picture
    on at
    Re: Send email: Send an Email from the User who created the Item

    What I did is pick: "send an email from a shared mailbox"

    Created an AD user that is only for mail for example: Helpdeskassistant@...........com

    Put that new email address as the "mailbox Address" make sure the "My Connections" is selected to that new email address.

    Then the email will send from that address instead of you every time.

     

  • Jagadeesha Profile Picture
    6 on at
    Re: Send email: Send an Email from the User who created the Item
    I can't add new connection, it is picking my logged in user automatically..
    Also Advise me if i can add shared mailbox as connection
  • Jagadeesha Profile Picture
    6 on at
    Re: Send email: Send an Email from the User who created the Item
    I'm trying to add another connection, but it is picking my account by default and adds again. I don't see new connection
  • David_LN_ Profile Picture
    13 on at
    Re: Send email: Send an Email from the User who created the Item

    This helped me with my Send Email (V2), as it's slightly different to the original Send Email.

  • SSpence Profile Picture
    7 on at
    Re: Send email: Send an Email from the User who created the Item

    Thanks Scott. Issue I had was the wrong field in the email template. This was setup with "Mail" rather than Created By Email.

    One final query. We use Sharepoint to complete audit reports and attach photos into these. Is there a way of the "FLOW" picking up the photos taken within the report and sending these through on the email as well as the link to the sharepoint item?

  • ScottShearer Profile Picture
    25,208 Most Valuable Professional on at
    Re: Send email: Send an Email from the User who created the Item

    @SSpence:

     

    Take a look at your Flow and see who the email is addressed to - I sounds as though it should be addressed to "Created By Email" from Dynamic Properties.

     

    If you are still having issues, please post a screen shot of your Flow.

     

    If this resolves your issue, please mark your post as Solved.

     

    Scott

  • SSpence Profile Picture
    7 on at
    Re: Send email: Send an Email from the User who created the Item

    Hi,

     

    I am having trouble with a link to the sharepoint item being sent to the user who created the sharepoint item. At the moment, I have a flow that sends a link to the sharepoint item when someone creates a new one but all the emails go to myself and not the creator of the sharepoint item. Any help?

  • Verified answer
    ScottShearer Profile Picture
    25,208 Most Valuable Professional on at
    Re: Send email: Send an Email from the User who created the Item

    @Anonymous- I agree.  The functionality you have described would be a great enhamcement.  You may want to suggest that concept here.  If it has already been suggested (and I believe that it has), vote for it.

     

    Scott

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