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Include External Variable

Posted on by 9

Hi there; I'm passing a [username] variable into my bot via the URL and would like my initial greeting to either read:

 

- Hello.  Is this [username]?

 

or

 

- Hello [username].

 

When I create my first node under the greeting trigger, since the variable option isn't enabled, how do I include the username variable into my question or message?

 

Thanks in advance.

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  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Include External Variable

    Hi @DEM ,

     

    First, you need to create a question inside the Greeting topic that the Identity type is "User entire response" and the output (variable) needs to be the same as your external variable (used in the URL). Configure the variable that allows external values.

     

    After this configuration, you need to create a new question or message as you want, and click on the {x} icon above of the message and select your variable.

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