Unanswered

Request sign-off not appearing on SharePoint for contributor

(0) Share

Report

Posted on by Community Power Pla... Microsoft Employee

Hi all,

I have several users who are delegated with contributor rights specifically to a nested folder in my SharePoint and I want them to use the request sign-off function. However, this function was reported to be missing so I am not sure what else I am missing out as this function is working for me.

You can see the picture below for all the correct steps taken by my user.

Is this something to do with the browser or library permission rights instead?

Thank you very much.

Categories:

General topics

I have the same question (0)

All responses (10)

Answers (0)

yashkamdar 1,044 on at

Like (0)

Report
Copy link

Link copied!

Hello Team,

It has definitely something to do with your List/library.

Can you create a blank new list or library and check if you are able to reproduce the error over there.

The least privilege required for Request sign off is Contribute, so technically it should work but can you also assign someone a Full Control permission and check once.

I just checked this in my environment and it is working just fine, so something to do with your environment in particular.

These are troubleshooting steps to find the root cause of the issue. Also please let check if you are using Government GCC cloud, I can see that in some forums it has been mentioned that GCC clouds do not support Request sign off yet.

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

Was this reply helpful? Yes No
CFernandes 8,482 Most Valuable Professional on at

Like (1)

Report
Copy link

Link copied!

@Anonymous

Hey Mate,

I have noticed that it sometimes takes a while for Request Sign-off to appear once I select a document and click on the Flow dropdown.

Have your tried turning "Do you want approvals" off and then on again?

In Library Settings>Versioning settings to Require content approval for submitted items to Yes, the Request sign-off is gone/hidden. Set it NO.

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi there,

Thanks for your input on this.

I've tried your suggestions and unfortunately, they didn't work for me.

I realized the versioning settings portion mainly for content approval because once I turned it on, it changed content approval to on instead and my request sign-off disappear.

Was this reply helpful? Yes No
CFernandes 8,482 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

@Anonymous

Hey Mate,

Can you please clear the browser Cache and check? or try using an Incognito Window?

If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like (0)

Report
Copy link

Link copied!

Hi there,

Thanks a lot for your suggestions.

I think the cause might some settings for the library but just couldn't figure it out.

I have the user set to full control instead of contribute but it still doesn't show up.

And lastly, we are not on GCC so it should work for us.

Was this reply helpful? Yes No
CFernandes 8,482 Most Valuable Professional on at

Like (0)

Report
Copy link

Link copied!

Hey,

Can you create a blank new list or library and check if you are able to reproduce the problem over there.

Was this reply helpful? Yes No
yashkamdar 1,044 on at

Like (1)

Report
Copy link

Link copied!

Hello Team,

Perfect so we have indeed checked the basics and nothing seems fishy othe than the list/library.

Sometimes things can go haywire for a site too, so just go ahead and try to create a blank list/library plus I am sure you might be having other sites or site collections too, so check it you are able to repro this issue over there.

If everything works in the new list/library or in other site collection/site within the same tenant then this is definitely an issue with your site.

So in that case only the support guys can help you out.

I hope all this troubleshooting comes handy in isolating the solution.

Please mark the answer as a solution just in case someone else has the same issue and he can refer to this thread

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like (1)

Report
Copy link

Link copied!

Hi there,

I will try to create another library to test again when I'm free but I sort of doubt that will work.

I tested with 3 different users earlier using different scenarios like granting full control to the folder itself and etc but nothing works.

It's strange that I'm able to see it as admin of the site while the rest who are contributors aren't able to see it.

Once again thanks a lot for your advice.

Was this reply helpful? Yes No
CU22082041-0 3 on at

Like (0)

Report
Copy link

Link copied!

I know this issue is old, but in case anyone else runs into it. I have found that if you require checkout and check in on a library, the sign-off feature is disabled. That is unfortunate. I do not want to enable the approval process for all documents, we just want it signed off for some documents. Maybe they can fix that.

Was this reply helpful? Yes No
AlexSG77 4 on at

Like (0)

Report
Copy link

Link copied!

Pre-requisite to enable the sign-off:
1. Root folder of the document library, the user need to have at least edit access permission
2. Under Doc Library setting > Versioning Settings > "Require documents to be checked out before they can be edited" to No

Was this reply helpful? Yes No