Problem: The From and To of the comment section isn't working as intended. I want it to point to the Customer of the related ticket.
Truth: I was tasked to create a comment section within each ticket detail after a ticket is submitted. I already had trouble hiding the attachment PPMI that popped up in a box. I did some form of css injection in vs code in order to hide the text along with replace the text, since I couldn't figure out how to hide the box at all.
Current Trials:
* Tried just removing the arrow through css and the name (didn't work)
* Looked for any related metadata about this (didn't work)
* javascript regex removal (made my power pages unresponsive)
Potential helpful notes:
* The comment section in general is a timeline
* Uses Notes, and Activities, along with Comments.