Sending Emails via Service Account in Power Automate Flow

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Posted on by Appleonwindows

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Hi everyone,

I currently have a Power Automate flow that is triggered by a button in a Power App. When the button is clicked, it sends an email with an attached template to the user who clicked the button.

The flow was created using a service account, so it should ideally be sending out emails through the service account's email address. However, I've encountered an issue where the flow uses the user's email address to send the email to themselves, instead of using the email address associated with the service account.

Could anyone advise on what steps I need to take to ensure that the flow sends the email from the service account's email address rather than the user's email address?

Thanks in advance for your help!

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Building flows

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Nived_Nambiar 18,129 Super User 2025 Season 2 on at

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Hi @Appleonwindows

Please select the service account connection under outlook connectors under run only user settings in power automate flow.

That would help the flow to send email from service account email id.

Hope it helps !

Thanks & Regards,
Nived N

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Appleonwindows 129 on at

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Hi @Nived_Nambiar,

can you guide me on how to navigate to the screenshot that you're sharing? Thanks.

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Nived_Nambiar 18,129 Super User 2025 Season 2 on at

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Hi @Appleonwindows

Navigate to the flow which is sending email - select run only users option as shown below- then you will see this option - click edit

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