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Power Platform Community / Forums / Power Automate / Get User Profile (v2) ...
Power Automate
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Get User Profile (v2) action suddenly failing?

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Posted on by Microsoft Employee

Hi,

I have been running a Flow that uses the 'Get User Profile (v2)' action for at least the past 6 months. Suddenly, the action is failing every time it runs. It looks like this error first occured on November 20th, did not occur for the next 2 days, but began to occur again on November 23th, and continues to occur. The Flow runs once daily. If I resubmit failed runs, they fail again.

 

The error I'm getting is 'resource not found'. Could someone tell me what that means?Capture.PNG

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  • v-bacao-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous,

     

    I have made a test on my side and don't have the issue that you mentioned.

    Fill in the user's email address/User principal name in the User field to get the user's related information:

    15.PNG16.PNG

    Could you provide screenshots and details of your Flow configuration?

    It seems that the configuration of your action seems to be different from mine, although it is the same action name.

    Please provide more details and we would provide a proper workaround for you.

     

    Best Regards,

    Barry

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Capture.PNGI don't think this will help, but here you go. As you can see, I'm using the action correctly.

  • Jessica_A Profile Picture
    14 on at

    Did this ever get resolved? I'm having the same issue now, a flow that was working fine is suddenly failing at get manager with no changes. 

  • eschreibman Profile Picture
    10 on at

    Yes - Its a permission issue, refer to this thread


    @Jessica_A wrote:

    Did this ever get resolved? I'm having the same issue now, a flow that was working fine is suddenly failing at get manager with no changes. 



    thread.

  • office365notifi Profile Picture
    6 on at

    This is also happening to me. 

    In my case i am getting the person column from sharepoint list. Most of the time for most of the users i am successfully able to get the user profile details. But only for some of the users , it is failing.

    I tried to investigate further and assigned the value of SharePoint person group column to a variable and tried to see how the data is rendered in the variable. 

    The output is really surprising. It did not assign any value to the variable. So, i think this is the issue here. It is not able to get the email address for some of the users from the sharepoint.

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