Hi all,
I need some assistance/guidance for an approval step within Flow. Was hoping someone has done this before or knows of a workaround if possible
What I would like to do is try to introduce a behalf of approver within Flow. I am currently sending an approval to our executive managers for a process which works as expected but a recent change to the workflow has me stumped
The change is to include the executive assistants to be able to complete the approval on behalf of the executive managers. This is just incase they are not available or are doing a retrospective request. The assigned to field currently only has the executive manager email which is pulled from the form submission
I tested it with an EA earlier today and even though they click the approval link in the email from the shared mailbox of the EM, once directed to Flow the approval is only assigned to the EM as expected. I've tested also the approval type "Anyone" to "Everyone" but it hasn't changed the outcome.
I had a look at the parallel branches but I don't think it will fit my purpose? From my understanding both of these occurences will need to occur for it to progress? Is that correct of have I got that wrong?
So, after reading that and hopefully it makes sense, would anyone know from reading the above if its possible to somehow include the EA into the approval? Is there some Expression or something I can enter in the assigned to list that would allow me to do this?
Many thanks,
Luca