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Power Platform Community / Forums / Power Automate / Flow to read emails in...
Power Automate
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Flow to read emails in Outlook Public Folders

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Posted on by rocky23 2

Hi community,

I am looking for a way to access the outlook public folder through a flow. I am not sure if there is already one connector available.?

 

More Info:

we have a public folder called "Customer Queries" that have the emails were send to customersupport@xbc.com.

I want to access this folder and notify the Team through teams when we have a new email received to this folder.

Any help would really appreciated.

Thank you in advance,

 

 

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I have the same question (0)
  • VictorIvanidze Profile Picture
    VictorIvanidze 13,073 on at

    Hi @rocky23, 

    that's impossible. Can you convert your public folder to a shared mailbox?

  • rocky23 Profile Picture
    rocky23 2 on at

    Hi @VictorIvanidze 

    Thank you for your kind reply. I am not sure if I have permission to do it. I will check with my Helpdesk.

  • VictorIvanidze Profile Picture
    VictorIvanidze 13,073 on at

    I an suggest an ugly workaround though. 

    Lets' assume your public folder has email address info@domain.com.

    Change it to pf1@domain.com.

    Create a distribution list with address indo@somain.com

    Add there a PF and a mailbox flowhandler@domain.com

    Create a flow that will cooperate with mailbox flowhandler@domain.com

    I didn't test it myself, sorry.

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