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Power Platform Community / Forums / Power Automate / Power Automate, how to...
Power Automate
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Power Automate, how to load Response Options using Custom Responses - WAit for All

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Posted on by 6

How do I load response options for a group of approvers using the Approval type, "Custom Responses - Wait for all responses."?

 

Everything I can find online has this field labeled as "Response option items" with the ability to add multiple. But that is now what I have here. It is only "Response options" and a text answer is not accepted in the workflow.

 

 

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  • Verified answer
    v-yiwenxie-msft Profile Picture
    Microsoft Employee on at

    Hi @chilipepp2020 

     

    If you use Approval, then the ‘custom responses’ is responses customized by flow creator and not something approvers can type as plain text. Approvers can only choose those response options you customized.

     

    As a workaround, if approvers want to manually text something, after choosing an customized response option, they can type in ‘Comments’ as below:

    2.15-1.PNG

    If you want to reference approvers’ comments in flow, you can use the dynamic content ‘Responses Comments’ from the action ‘Start and wait for an approval’ as below:

    2.15-2.PNG

     

    Best Regards,
    Community Support Team _ Kira Xie
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

  • chilipepp2020 Profile Picture
    6 on at

    @v-yiwenxie-msft  Thank you for getting back to me and so quickly. Your post makes sense, but I am getting hung up 1 step earlier, at the "Response options" field. How do I correctly populate that field?

     

    I'm having trouble sending you a screenshot of it, so I can only type it out. Here's how I get there:

     

    • Start and wait for an approval
    • *Approval type: Custom Responses - Wait for all responses
    • *Response options: THIS IS MY PROBLELM FIELD - I don't know what to do here
  • chilipepp2020 Profile Picture
    6 on at

    Oh! I figured it out. Needed to click "Add another item" and then I could populate those. Thank you!

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