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Hello,
We have the same issue as was posted here. The login worked up until a few weeks ago and now we are unable to log back in.
Link
Kindly provide us with a solution. Thank you in advance,
Pablo
same here, after Microsoft added two-factor authentication login, after login the screen stay grayed out.
I have the same issue from yesterday and nothing help me.
Did anybody solved this problem..?
THX for information.
Jan
Hello Microsoft support,
This issue is still persistant. We cannot even migrate to PAD if we decided to because we cannot export processes.
Please advise.
I'm having the same issue...
I'm also having the same strange issue. Microsoft Support please help!
Exactly the same situation. WinAutomation logged of and can't log back in, grayed out and showing 'username@domain.com' on Options/Account tab.
I had a thought to install last WinAutomation version and use license file from this email below but provided link is not available and Microsoft support says they don't have these licenses. Had anyone a chance to install .lic file mentioned here? Where did you get it? https://aka.ms/Softomotive-Instructions
"install .lic" will not work because today the license to access winautomation is only accessed at the microsoft login
Actually you can choose a license type in v9.2.4.5905
I guess that is why they start from 'Download the latest release of each version' here:
https://aka.ms/Softomotive-Instructions
still not working
Dear Microsoft Support,
This issue still persists and we have had no answer from you in 2 weeks. Obviously this has affected more people than just me. Please let us know if this cannot be fixed and if there is a way to export processes without logging in to migrate to PAD.
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