Hi there, I have a flow that was already built as part of the Employee Support Chatbot that is downloadable from Microsoft. The flow passes feedback or requests into Teams for us to respond to and it's been working away great but today I noticed that one submission by an employee just won't pass through the flow and fails each time I try to resubmit the flow. The full error message is below. Others are passing through no bother at all. Any one have any idea what may be causing it?
Should I be looking out for a special character they've used in their description or something? I notice that in the description text the person has added the special characters " " around a word. If it is that causing the error, do I need to change the bit that says TextBlock to something else? I was thinking should I change it to RichTextBlock instead? Not sure.
The request failed. Error code: 'InvalidJsonInBotAdaptiveCard'. Error Message: 'Microsoft.Azure.ProcessSimple.Data.Entities.Exceptions.ProcessSimpleDataException: The specified Teams flowbot adaptive card request is missing or invalid. The tracking Id is '{0}'. ---> Newtonsoft.Json.JsonReaderException: After parsing a value an unexpected character was encountered: S. Path 'body[1].columns[1].items[1].text', line 60, position 100.
at Newtonsoft.Json.JsonTextReader.ParsePostValue(Boolean ignoreComments)
at Newtonsoft.Json.JsonTextReader.Read()
at Newtonsoft.Json.Linq.JContainer.ReadContentFrom(JsonReader r, JsonLoadSettings settings)
at Newtonsoft.Json.Linq.JContainer.ReadTokenFrom(JsonReader reader, JsonLoadSettings options)
at Newtonsoft.Json.Linq.JObject.Load(JsonReader reader, JsonLoadSettings settings)
at Newtonsoft.Json.Linq.JObject.Parse(String json, JsonLoadSettings settings)
at Microsoft.Azure.ProcessSimple.Data.Components.AdaptiveCards.AdaptiveCardBuilder.DeserializeAdaptiveCard(String serializedAdaptiveCard, RequestIdentity requestor, CultureInfo cultureInfo, BotAdaptiveCardAtMentions atMentions)
--- End of inner exception stack trace ---
at Microsoft.Azure.ProcessSimple.Data.Components.AdaptiveCards.AdaptiveCardBuilder.DeserializeAdaptiveCard(String serializedAdaptiveCard, RequestIdentity requestor, CultureInfo cultureInfo, BotAdaptiveCardAtMentions atMentions)
at Microsoft.Azure.ProcessSimple.Web.Common.Validation.BotAdaptiveCard(String card, RequestIdentity senderRequestIdentity)'.
