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Power Platform Community / Forums / Power Apps / Powerapps Studio shuts...
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Powerapps Studio shuts down when starting

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Posted on by Microsoft Employee

Hello. 

 

I updated the powerapps studio for windows app and after that i can not start powerapps studio. When starting an errormessage shows up for 1s telling me, that i got the wron user credentials or no internet-connection. The app shuts down imediately. I tried to reinstall, reset the store chache,... nothing helps. I realy need powerapps studio because of some urgent projects. Any idea?

 

thnks in advance

 

Ingo

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I have the same question (0)
  • Olivier Profile Picture
    192 on at

    I am having the same issue, this has happened quite often for me, the app closes unexpectedly, and I think that when a system goes to sleep, on resume typically the app is gone.  When I restart, I will get the "do you want to recover..." and I generally say "no" because of bad experiences.  This time I said yes as I was hoping to recover 4 hours of work, and now I am unable to log back in PowerApps.  Frustrating.

    Olivier

  • Brian Dang Profile Picture
    3,976 on at

    If Studio does not work, try editing in a browser.

     

    The browser does not have recovery options, but when you press Ctrl+S, it makes a new file for you in your downloads folder which is useful for backups and redundancy.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Browser version works fine. I just wanted to create an app from a template which is not supported from the browser version yet.

  • Karthik Profile Picture
    Microsoft Employee on at

    Can you please grab the logs from here and attach it to a support ticket:

     

    1. All .txt files under C:\Users\<username>\AppData\Local\Packages\Microsoft.MSApps_8wekyb3d8bbwe\LocalState

    2. From command prompt run EventVwr, Navigate to Application and Services Logs > Microsoft > Windows > AppHost > Admin and add the error entries to the ticket

     

     

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi Karthik.

     

    Thank you for the hint.

    I send them to the support team. I allready opened a support ticket.

     

    I will sen feedback, when I hear from the support team.

     

    thanks again

    Ingo

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    still nothing new.

    I can not start powerapps studio from my machine.

     

    I tried to use a win10 vm in azure. There I can start powerapps studio,.

    But when I create a app from a template powerapps crashes.

     

    verry disapointing.;-(

     

  • ThomasVDS Profile Picture
    102 on at

    I have the same issue (using HP laptop with windows 10).

    I don't get any error, but in the events viewer I have the following:

    Activation of app Microsoft.MSApps_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information.

     

    I already try to reinstall (multiple times), did a reset of the app, did a reset of the Windows Store Cache.

    What can I do next?

    The web version is working.

     

    Kr

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