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Power Platform Community / Forums / Power Automate / Connect to ServiceNow ...
Power Automate
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Connect to ServiceNow (SSO)

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Posted on by paulc101 2

Is it possible to connect to ServiceNow that is authenticated via Microsoft SSO?

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Using connectors
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  • Expiscornovus Profile Picture
    Expiscornovus 33,189 Most Valuable Professional on at

    Hi @paulc101,

     

    I haven't found any reference in the documentation that SSO is supported.

     

    However, it might be useful to follow this thread on GitHub:

    https://github.com/MicrosoftDocs/BusinessApplicationPlatform-Connectors-public/issues/386

     

    Also spotted this Power Automate Idea:

    https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Flow-ServiceNow-Connector-using-Single-Sign-On/idi-p/467359


    Hope this helps a bit.

  • rakadakaka Profile Picture
    rakadakaka 77 on at

    Hi @paulc101  ,

     

    We are connecting to Service Now for which Microsoft SSO is connected via Local API user created at Service Now instance .

     

    even if Service Now is connected via Microsoft SSO you can use local accounts created at Service Now . We have been using in this way since long without any issues .

     

    Please let me know if you need more information .

    If this helps , please mark it as solution. So, it will help others

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