Cannot login: Forgot to write down the business email generated by Microsoft when subscribed 365 Business Basic

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Posted on 14 Jul 2024 10:06:41 by ukheavenstory

Hi Everyone,

I wish to have your urgent help. I cannot login to my Microsoft Business 365 account because it required a business email. I forgot to write down the business email generated by Microsoft when I subscribed 365 Business Basic (now keep paying monthly subscription fee). Tried calling Microsoft hotline and live chat but no luck. Is there anyone can suggest a way to find it? I remember the email domain is @ contoso.onmicrosoft.com but I really forgot the starting part.

Thanks

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ukheavenstory 4 on 16 Jul 2024 at 09:50:47

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Re: Cannot login: Forgot to write down the business email generated by Microsoft when subscribed 365 Business Basic

It does not work. The number I have been calling many times which is just a robot and never get in touch a human

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SudeepGhatakNZ 14,381 Most Valuable Professional on 15 Jul 2024 at 22:01:35

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Re: Cannot login: Forgot to write down the business email generated by Microsoft when subscribed 365 Business Basic

Global Customer Service phone numbers - Microsoft Support

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ukheavenstory 4 on 15 Jul 2024 at 21:30:14

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Re: Cannot login: Forgot to write down the business email generated by Microsoft when subscribed 365 Business Basic

Thanks for the advise. Unfortunately I still could not find my login username. Do you have any email support from microsoft business that I can submit a ticket? their hotline is always a robot and never get in touch with a human.

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SudeepGhatakNZ 14,381 Most Valuable Professional on 15 Jul 2024 at 01:26:43

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Re: Cannot login: Forgot to write down the business email generated by Microsoft when subscribed 365 Business Basic

Microsoft support should be able to help you out. They can track your account from the card number. If you signed up for a developer tenant, your account name would be admin@domainname.onmicrosoft.com

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