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Power Platform Community / Forums / Power Automate / Flow Failing - Unable ...
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Flow Failing - Unable to Open Dropbox

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Posted on by Microsoft Employee
I have a flow that has worked fine for weeks that began failing today. It accesses an Excel file via Dropbox and adds data (from an online survey) to a table in Excel. I am receiving the error message below. The Excel file doesn't appear to be corrupted, as I can open it myself just fine. Any help is greatly appreciated!
 
"status": 400,
"message": "Unable to open excel file. File may be corrupted. Please use Excel to recover the file and try again.\r\nclientRequestId: 64bde130-4e2d-4153-bd95-dcd65867d1fe",
"source": "excel-eus.azconn-eus.p.azurewebsites.net"
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  • v-bacao-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous ,

     

    Please try to recover the Excel file first using Excel according to the method mentioned in the error message.

    Then reconfigure the related action.

    Please take a try again.

     

    Best Regards,

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