web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Flow Failing - Unable ...
Power Automate
Unanswered

Flow Failing - Unable to Open Dropbox

(0) ShareShare
ReportReport
Posted on by Microsoft Employee
I have a flow that has worked fine for weeks that began failing today. It accesses an Excel file via Dropbox and adds data (from an online survey) to a table in Excel. I am receiving the error message below. The Excel file doesn't appear to be corrupted, as I can open it myself just fine. Any help is greatly appreciated!
 
"status": 400,
"message": "Unable to open excel file. File may be corrupted. Please use Excel to recover the file and try again.\r\nclientRequestId: 64bde130-4e2d-4153-bd95-dcd65867d1fe",
"source": "excel-eus.azconn-eus.p.azurewebsites.net"
Categories:
I have the same question (0)
  • v-bacao-msft Profile Picture
    Microsoft Employee on at

    Hi @Anonymous ,

     

    Please try to recover the Excel file first using Excel according to the method mentioned in the error message.

    Then reconfigure the related action.

    Please take a try again.

     

    Best Regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 594

#2
Valantis Profile Picture

Valantis 328

#3
David_MA Profile Picture

David_MA 281 Super User 2026 Season 1

Last 30 days Overall leaderboard