web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Welcome to the Power Platform Communities
Season of Giving Solutions is Here!
Explore Copilot Studio Forums, Blogs & Galleries!
News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Flow Failing - Unable ...
Power Automate
Unanswered

Flow Failing - Unable to Open Dropbox

(0) ShareShare
ReportReport
Posted on by Community Power Pla...
I have a flow that has worked fine for weeks that began failing today. It accesses an Excel file via Dropbox and adds data (from an online survey) to a table in Excel. I am receiving the error message below. The Excel file doesn't appear to be corrupted, as I can open it myself just fine. Any help is greatly appreciated!
 
"status": 400,
"message": "Unable to open excel file. File may be corrupted. Please use Excel to recover the file and try again.\r\nclientRequestId: 64bde130-4e2d-4153-bd95-dcd65867d1fe",
"source": "excel-eus.azconn-eus.p.azurewebsites.net"
Categories:
Using flows
I have the same question (0)
  • v-bacao-msft Profile Picture
    v-bacao-msft on at

    Hi @Anonymous ,

     

    Please try to recover the Excel file first using Excel according to the method mentioned in the error message.

    Then reconfigure the related action.

    Please take a try again.

     

    Best Regards,

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

News and Announcements

Welcome to the Power Platform Communities
Season of Giving Solutions is Here!
Explore Copilot Studio Forums, Blogs & Galleries!

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Congratulations to the November Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 522 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 364 Moderator

#3
abm abm Profile Picture

abm abm 243 Most Valuable Professional

Last 30 days Overall leaderboard

Featured topics

Share your ideas and struggles with building Power Automate flows!
Survey: Power Automate mobile app
How to Ask for Help with Your Power Automate Workflow
Flows are not visible for users who sign in with their personal accounts
Start and wait for an approval action
Restore a deleted flow
List of actions cheat sheet for Power Automate Desktop
Question for everyone : How are you using Create Text GPT in AI Builder?
Welcome to the Power Automate forum!

Product updates

Microsoft Power Platform Community release plans