Hello All,
I'm new to flow and am looking to this community for some support. I've have been searching and experimenting the past week and cannot find resolve.
I have a SharePoint custom list where anybody in my company can submit a problem they encountered that prohibits their work. Office 365 Cloud, Classic experience, InfoPath form.
When the user submits a problem, they choose a date value, business unit (lookup), Process (lookup), and provide a description of the problem (currently Title, single line text).
Once the problem is in the system, an administrator will review and assign the problem to an appropiate Owner (Feild =Assignee), select a due date and add additional comments if warrented. Update Form.
At this point I want flow to send the "Owner" an email notifying of the assignment and provide them with a link to the item. This seems like a simple task but has become quite the headache, producing repeating email loops 100+
I need to have this sorted out asap, and appreciate any support or advice.
Here are all the actions I hope to achieve from Flow in this list: Should I create seperate Flows or merge into a single flow?
Initial Problem Entry:
Flow 1: Notify ‘CreatedBy’ when a new item is created, set ‘status’ to “1 unassigned”.
Problem Assignment: Flow 2: Notify ‘Assignee’, set ‘status’ to “2 Active”.
Problem Verification:
Flow 3: Notify ‘Assignee’ when ‘ImplementationDate’ equals now.
Problem Resolved:
Flow 4: Set ‘status’ to “3 Resolved” when ‘DateClosed’ is not equal to “null”.
Problem Closed:
Flow 5: Notify ‘CreatedBy’ when ‘DateClosedFinal’ is not equal to “null”, set ‘Status’ to “4 Closed”.
Back to my original question. Here is a screen shot of my current flow to notify Problem Owner. This is based on JohnLiu method at http://johnliu.net/blog/2018/5/microsoft-flow-sharepoint-trigger-on-specific-fields-changed-via-sp-http-request#commenting=
