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OneNote (business) connector - Unable to parse site ids from OneNote API

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Posted on by BN-28082257-0

I am using Flow in a Office 365 Government G3 tentant and having problems using the OneNote (business) connector to Get sections in notebook, which returns with BadGateway, Status Code 502, and Body below:

{
 "error": {
 "code": 502,
 "message": "Unable to parse site ids from OneNote API. Code: 500, Response:",
 "source": "flow-apim-msmanaged-na-westus2-01.azure-apim.net",
 "path": "choose[4]\\when[1]\\choose[2]\\when[1]",
 "clientRequestId": "3ce57d0e-e10e-413a-9d1d-c6be0e784f0b"
 }
}

I tried to debug using a new flow, with just Get pages for specific section. The dropbox for Notebook Key populates with all my Notebooks, however when I select any Notebook, the dropbox for Notebook section shows "Could not retrieve values. Unable to parse site ids from OneNote API. Code: 500, Response:"

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v-litu-msft on at

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Hi @bnixon,

I have tested it on my side and it works well.

You can check the connection you used whether correct, you can recreate your connection of OneNote connector, and try it again.
Please have a try, I hope it can help you.

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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BN-28082257-0 31 on at

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I am still having the issue described. I created a new flow, which I assume recreates the OneNote connection, or is there another way?

Here's the peek code for the Get Sections in a Notebook, which is one of the actions that fails (I redacted host and user with XXXXX and YYYYY):
{ "inputs": { "host": { "connection": { "name": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$connections']['shared_onenote_1']['connectionId']" } }, "method": "get", "path": "/notebooks/notebookKey/sections", "queries": { "notebookKey": "Test|$|https://XXXXX-my.sharepoint.com/personal/YYYYY/Documents/Notebooks/People/Test" }, "authentication": { "type": "Raw", "value": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$ConnectionKey']" } }, "metadata": { "flowSystemMetadata": { "swaggerOperationId": "GetSectionsInNotebook" } } }

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v-litu-msft on at

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Hi @bnixon,

I noticed that the notebookKey is your code that is not similar to mine.
My code is /Notebooks/Notebook Name, but your code is /Notebooks/Notebook Name/Section Name.
Your action is Get the section in notebooks, right? You can check the notebookKey whether correct.
{ "inputs": { "host": { "connection": { "name": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$connections']['shared_onenote_1']['connectionId']" } }, "method": "get", "path": "/notebooks/notebookKey/sections", "queries": { "notebookKey": "Test|$|https://XXXXX-my.sharepoint.com/personal/YYYYY/Documents/Notebooks/People/Test" }, "authentication": { "type": "Raw", "value": "@json(decodeBase64(triggerOutputs().headers['X-MS-APIM-Tokens']))['$ConnectionKey']" } }, "metadata": { "flowSystemMetadata": { "swaggerOperationId": "GetSectionsInNotebook" } } }

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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BN-28082257-0 31 on at

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The notebookKey is being populated based on the Notebook name I select in "Get sections in Notebook"

The Notebook is physically in my OneDrive at that location:
https://XXXXX-my.sharepoint.com/personal/YYYYY/Documents/Notebooks/People/Test
i.e. the Notebook name is "Test" and it is a "People" folder within the "Notebooks" folder. I am able to open the Test Notebook using that exact URL, so I believe the path and key is correct.

I decided to try using the Microsoft Graph API to see if I can get to the Notebook and sections, and that is failing as well, i.e. when I try "https://graph.microsoft.com/v1.0/me/onenote/notebooks" in Graph Explorer, I get:
{ "error": { "code": "UnknownError", "message": "", "innerError": { "request-id": "3088b795-4e07-434a-8565-00d7b69eb74a", "date": "2019-08-16T21:33:14" } } }
So, I wonder if the OneNote (business) connector is fully supported in O365 G3 or if there are additional permissions or configuration required.

At a prior company, using O365 Business (not Government), all of this worked.

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v-litu-msft on at

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Hi @bnixon,

It's not a permission issue, cause it has no error message that "Please check your account info and/or permissions and try again".

Could you please share your action configuration?

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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BN-28082257-0 31 on at

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How do I see (or share) my action configuration?

I am not doing anything special in setting up the flow.

For example, I create a new blank flow, add a "Get pages for a specific section" Step, select my Notebook Key, and then then cannot select a Notebook section.

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Community Power Pla... on at

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I am having the same issue while using the Meeting Capture app template in Power Apps. I too am using a goverment license GCC.

Any help would be greatly appreciated.

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v-litu-msft on at

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Hi @bnixon,

Sorry for late, there are some issue happened on the OneNote connector currently. And some features have been solved.

Do you still have the issue?

Best Regards,
Community Support Team _ Lin Tu
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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Community Power Pla... on at

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Yes, this issue is still occurring. The Error message that I receive is:

OneNote(Business).GetSectionslnNotebook failed: {"error": {"code": 502, "message": "Unable to parse site ids from OneNote API. Code: 500, Response:", "source": "power-apis-usgov001-public.azure-apihub.us", "path": "choose[4]\\when[1]\\choose[2]\\when ^ [1]", "clientRequestld": "60c8cb53-9b60-4839-8a19-b19e0c22fb60"}}

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BN-28082257-0 31 on at

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Yes, I can confirm this issue is still occuring in Flow with the OneNote (business) connector.

Also (perhaps related), the Graph APIs related to OneNote also do not work in the Graph Explorer, but other APIs (such as GET my email, profile, photo, etc..) do work.

Seems like OneNote for business isn't properly configured to work with Flow, PowerApps, Graph, etc.. for G3 O365.

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