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Power Virtual Agent user icon

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Posted on by Sobiepan

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I am trying to figure out how I can change the default blue user icon to their profile picture. Is this possible?

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Expiscornovus 32,140 Most Valuable Professional on at

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Re: Power Virtual Agent user icon

Hi @Sobiepan,

The web chat canvas allows you to set your own userAvatarImage:

https://learn.microsoft.com/en-us/power-virtual-agents/customize-default-canvas?tabs=web#change-the-bot-icon

You can probably achieve this by writing some code to interact with the user resource of the Graph API. Below is a thread on StackOverflow which discusses this and might be a good starting point for you?

https://stackoverflow.com/questions/55649040/how-to-set-the-user-avatar-dynamically-in-botframework-webchat-based-on-logged-i

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