I have a product incident report form that can be completed by anyone in our organisation. I have created a flow to get attachments (if uploaded) and add them to a sharepoint item, the flow then populates a word template, saves a word file, converts that file to pdf and deletes the original.
I then want to add all attachments including the new pdf to an email notification for the product incidents team, however, all my research shows that the email will fail as the hundreds of users who would submit an incident don't have permissions for my account or a shared mailbox.
This is a real flaw, we were successfully using Jotform which requires a fraction of the knowledge and time to establish a seamless work flow. We wanted to leverage the integrations of the 365 suite to a group sharepoint site. This lack of functionality to send notifications/emails without providing permissions for other mailboxes is a real let down and process killer.
Does anyone have any workarounds they have found for this?
Also, for some reason, I cannot get the attachments into the Sharepoint item no maater what I try. Any help?
I'm not a developer, I am a curious self-taught enthusiast. So please respond as simply as possible.
Thanks in advance.

