I am using Dynamic Content to send an email based on the cell under the table header 'status' if it is Equal to Level 1 it should send an email, if Level 2 another email, and None another email. I have the condition set to "Status" is equal to Level 1, which it indeed is. As you can see in the attached screenshots the Status is Level 1 as required in the condition yet it is returning false. I tried to make it contains Level 1 and that gave me an error and the flow failed. Any help is greatly appreciated. Thank you so much.
To troubleshoot your condition action, ensure the values being compared are exact matches. The is equals to operator looks for an exact match, so any trailing spaces or case differences will cause the condition to return false. Add a Compose action before the condition action, insert the dynamic content you are using in your Compose action, and run a test to review the outputs.
In this Power Automate tutorial, I explore 5 frequently asked questions that pop up when troubleshooting a flow. If you’d like to to level up your Power Automate flow skills and learn how to troubleshoot your Power Automate flow—this tutorial is for you!
IN THIS VIDEO:
✅ How to troubleshoot a false Condition action result
✅ How to get dynamic content when it isn’t selectable from the list of dynamic content
✅ How to troubleshoot an Apply to Each action that isn’t looping through
✅ How to troubleshoot a skipped Apply to Each action
✅ How to troubleshoot a Filter Query
✅ How to use a SharePoint yes/no column in a Filter Query
✅ How to use Compose actions to troubleshoot a Power Automate flow
✅ How to troubleshoot multiple emails being sent
✅ How to troubleshoot multiple Teams messages being sent
Hope this helps!
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