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Power Platform Community / Forums / Power Automate / Flow Continuity Question
Power Automate
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Flow Continuity Question

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Posted on by 91

Hello. Now that our business is getting value from Power Platform tools, I need to set things up such that the tools continue to operate if I leave the company. I don’t belong to an IT department, and we want to avoid having our IT department host/manage things as much as possible.

 

Consider the following scenario:

When Microsoft Form response is submitted, a Power Automate flow takes the response to an Excel table on a group’s sharepoint site. The Power Automate flow uses a connection reference to a Microsoft forms connection. This connection uses the credentials of my own O365 account. If I leave the company and my account gets deleted, this connection would break and the Power Automate flow would stop working.

 

This is my plan to handle this:

If I decide to leave the company, we would onboard a new Power Platform maker for a week while I am still at the company. I would have the new Power Platform maker set up the same connection using their own account and credentials. Then I would change the connection reference in the flow to point to the new Power Platform maker’s newly-made connection. Then I would make the new Power Platform maker a co-owner of the Power Automate flow. After this is complete, I would leave the company and my account would be deleted.

 

Of course, there is always more that can be done to ensure tool continuity, but assuming that we would for sure go through this process and my O365 account wouldn’t be deleted until after this process is complete… is this process sufficient?

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  • SudeepGhatakNZ Profile Picture
    14,394 Most Valuable Professional on at

    @nmasmo 

    For robust enterprise-level flows within the Power Platform, I strongly recommend utilizing a dedicated service account rather than relying on individual user accounts. When employing connection references in Power Platform solutions, using a service account ensures greater stability and continuity.

    If your flow operates within the context of a service account, it should seamlessly continue its operations, independent of specific user ownership.

    However, if your objective is to ensure ongoing support for the flow in the future, it's essential to designate a new person as a co-owner. This transition of ownership can be facilitated by your organization's Power Platform administrator, even in your absence. By including the new owner and granting them appropriate permissions, you contribute to a smooth handover process, safeguarding the consistent functionality of the flow.

     

     

  • nmasmo Profile Picture
    91 on at

    Thank you @SudeepGhatakNZ . Question: What do you mean by "flow operates within the context of a service account"? Is adding the service account as a co-owner of the flow sufficient?

  • Verified answer
    SudeepGhatakNZ Profile Picture
    14,394 Most Valuable Professional on at

    Yes, that will do the job.

     

  • nmasmo Profile Picture
    91 on at

    t

  • Verified answer
    SudeepGhatakNZ Profile Picture
    14,394 Most Valuable Professional on at

    @nmasmo , if your question has been answered. Can you please mark it as a solution? Thanks

     

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