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Is it possible to have PVA on Model driven app?

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Posted on by rohitjadhavms Microsoft Employee

Hello,

I am wondering if I can have power virtual agent on a model driven app when app is in Play mode. I am planning to have a 'help bot' on MDA which can be feed with some faqs related to MDA other features.

I came across this Get help building your app from a virtual agent - Power Apps | Microsoft Learn and it looks like PVA is there but its only on home screen. When we open MDA app from apps section, we do not see PVA at the bottom.

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SimonSays 168 on at

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Re: Is it possible to have PVA on Model driven app?

How about opening a PVA from a Custom Page in an MDA? I’ve searched for ways of doing this but not found a solution yet. I think this is probably a common use case especially with apps that have a help page built as a Custom Page.
HenryJammes on at

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Re: Is it possible to have PVA on Model driven app?

Hi @rohitjadhavms,
Yes, with some customizations.

You can embed a PVA bot in a custom model-driven app HTML web resource.
What I don't think you can achieve is automatically signing the user in with SSO.
But this should work well for unauthenticated bots.

To display a bot in a model-driven app side pane, I would use these:
Create an HTML web resource where you embed the PVA code snippet obtained from the custom website channel.
Create a JavaScript web resource to create a function that will be called to display the bot within the model-driven app in a side pane. This web resource would create a side pane using the createPane client API to call the PVA bot HTML web resource and would navigate to it using these navigateTo client API web properties for web resources.
A natural place to call the JavaScript function and display the bot would be for example from a global command bar button.

Depending on what you want to achieve, you can of course go further and use more information gathered with Client APIs from the context and pass it to the bot.

I'm curious to know if there there would be demand for code samples or re-usable solutions that achieve this.
Let me know!