When a Freshdesk ticket is updated > post in MS Teams channel

Like (0) Share

Report

Posted on 10 Mar 2022 16:04:30 by abarberincuto

Hi, I'm very new to power automate and am looking at trying to get an update into a Teams channel when a customer updates their Freshdesk ticket. I think I have one set up ok but when testing this I am getting a "bad request" Has anyone had this before or see a glaringly obvious mistake I have made in the flow?

All responses (2)

Answers (1)

abarberincuto 4 on 11 Mar 2022 at 10:53:46

Like (0)

Report

Re: When a Freshdesk ticket is updated > post in MS Teams channel

Perfect thank you that has worked.
Verified answer

ChristianAbata 8,947 Most Valuable Professional on 10 Mar 2022 at 20:10:13

Like (0)

Report

Re: When a Freshdesk ticket is updated > post in MS Teams channel

hi @abarberincuto you are using the incorrect action. Please see this video to understand what is an adaptive card Power Automate Tutorial - Approvals + Adaptive Cards + Outlook = Awesome - YouTube. It you are not interrested on to that you can use just Post message to chanel teams