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When a Freshdesk ticket is updated > post in MS Teams channel

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Posted on by abarberincuto

Hi, I'm very new to power automate and am looking at trying to get an update into a Teams channel when a customer updates their Freshdesk ticket. I think I have one set up ok but when testing this I am getting a "bad request" Has anyone had this before or see a glaringly obvious mistake I have made in the flow?

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ChristianAbata 8,951 Most Valuable Professional on at

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hi @abarberincuto you are using the incorrect action. Please see this video to understand what is an adaptive card Power Automate Tutorial - Approvals + Adaptive Cards + Outlook = Awesome - YouTube. It you are not interrested on to that you can use just Post message to chanel teams

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abarberincuto 4 on at

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Perfect thank you that has worked.

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