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Power Platform Community / Forums / Power Automate / Adaptive card says "Un...
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Adaptive card says "Unable to reach app"

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Posted on by 6

I am trying out Adaptive cards in Teams. The flow works fine and posts the adaptive card successfully in Teams.

 

The cards are out of the box samples from https://adaptivecards.io/designer/. I have made no customization whatsoever.

 

On clicking OK or Submit the card gives an error "Unable to reach app. Please try again."

 

 

image.png

 

image.png

 

Any help will be much appreciated.

 

Thank you.

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  • TetumTede Profile Picture
    12 on at

    Hiya I've came across this issue as well today, I've done a bit of testing as I found that the inputs sample worked for me. Not really understanding JSON at all, I think I know the root issue. Once I had paired down the Inputs sample in comparison to the other samples and when you create one from scratch there is a difference between the ActionsSets. 

    Working code from Inputs sample:

    {
     "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
     "type": "AdaptiveCard",
     "version": "1.0",
     "body": [
     {
     "type": "TextBlock",
     "size": "Medium",
     "weight": "Bolder",
     "text": "Approve or not?",
     "horizontalAlignment": "Center"
     },
     {
     "type": "Input.ChoiceSet",
     "id": "CompactSelectVal",
     "value": "1",
     "choices": [
     {
     "title": "Approve",
     "value": "Approve"
     },
     {
     "title": "Reject",
     "value": "Reject"
     }
     ],
     "placeholder": "Select an Item"
     }
     ],
     "actions": [
     {
     "type": "Action.Submit",
     "title": "Submit",
     "data": {
     "id": "1234567890"
     }
     }
     ]
    }

    and the code that doesn't work from creating ones own submit button:

    {
     "type": "AdaptiveCard",
     "body": [
     {
     "type": "TextBlock",
     "text": "To Approve or not??"
     },
     {
     "type": "Input.ChoiceSet",
     "placeholder": "Placeholder text",
     "choices": [
     {
     "title": "Choice 1",
     "value": "Choice 1"
     },
     {
     "title": "Choice 2",
     "value": "Choice 2"
     }
     ]
     },
     {
     "type": "ActionSet",
     "actions": [
     {
     "type": "Action.Submit",
     "title": "Action.Submit",
     "data": {
     "id": "1234567890"
     }
     }
     ]
     }
     ],
     "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
     "version": "1.0"
    }

    There must be something wrong with the composition of "type" : "Actionset" section I assume (haven't tried it yet), that if the code is formatted like the the fist section of code the Submit Action will work.

    I'll do a bit more testing tomorrow but I believe that that is the reason why it doesn't work atm. 

     

  • dipand044gc Profile Picture
    6 on at

    Hi @TetumTede , Thank you very much for your response. I will try it out and let you know how it goes on our end.

  • TetumTede Profile Picture
    12 on at

    Hi @dipand044gc 

     

    I've done a bit of testing on this, and I've got the broken code to work for me with a little bit of editing, this is now how the code looks like: 

     

    {
     "$schema": "http://adaptivecards.io/schemas/adaptive-card.json",
     "version": "1.0", 
     "type": "AdaptiveCard",
     "body": [
     {
     "type": "TextBlock",
     "text": "To Approve or not??"
     },
     {
     "type": "Input.ChoiceSet",
     "placeholder": "Placeholder text",
     "choices": [
     {
     "title": "Choice 1",
     "value": "Choice 1"
     },
     {
     "title": "Choice 2",
     "value": "Choice 2"
     }
     ],
     "id":"Testing"
     }
     ],
     "actions": [
     {
     "type": "Action.Submit",
     "title": "Action.Submit",
     "data": {
     "id": "1234567890"
     }
     }
     ]
    }

     

    This wasn't too hard to get to using the other working code as a reference. I'm not sure why the code generator seems to not work, as expected. I'm also not sure how to alert Microsoft to this issue. 

  • dipand044gc Profile Picture
    6 on at

    Hi @TetumTede ,

     

    Thank you for your response. But I am getting the same error.

     

    I contacted Microsoft and they have admitted this as a bug and they are working on it.

     

    Thank you.

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