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Extract information from documents taking too long

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Posted on by Dmwolny

I have created a flow with a custom model for extracting 7 fields from a standard document. The issue is that the extract information from documents action takes 17 seconds or more to complete. This is too long for my users, I'm concerned that they will think the system froze and will refresh/exit the application.

The custom model has an accuracy score of 99%. I have tried adding more documents for training but this does not speed up the model. I have looked online but cannot find any documentation to show me how to speed up the model. What can I do to speed it up? My goal is to have it run under 2 seconds.

Here is a screen shot of the flow.

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AI Builder

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Daniel Bocklandt 5,151 Super User 2026 Season 1 on at

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Hey,

Probably not the answer you are looking for but maybe it can help.

I have no clue how to make the AI Model faster, but I could help out with your fear of users leaving the app.
Just add a Loading spinner with a text label. "This can take a few seconds"

From UI/UX perspective, users will stay on your app as long as they see something happening.

We're used to having loading screens on every normal app, why should power apps be any different.

Nobody complains if a game takes a few seconds to load, why would it be different for power apps.

Maybe not the solution that you need for this probelm but I still hope it helps

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Dmwolny 39 on at

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I have a loading spinner appear when this flow is running, not the most ideal when it takes 17-36 to complete.

I have tested the ai builder Recognize text in an image or PDF which extracts all of the text. That takes ~ 4 seconds. Now I'm working on an excel script with regex to extract what I need. Hopefully this will be quicker as a stop gap solution.

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Daniel Bocklandt 5,151 Super User 2026 Season 1 on at

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Do you think there is a way that the user could start by activating the flow then having to fill out a few textboxes or anything like that, and then wait on the response?

Since there is no apply to each loop or anything in front of this action I dont know what else could be done.

The tests that you've talked about, where they also with power automat eor directly in Azure?

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