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Power Platform Community / Forums / Power Automate / (Failed to get UI Elem...
Power Automate
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(Failed to get UI Element)

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After months of working (6 months) all of my flows have stopped recognizing UI elements. In fact they dont even see the webpage. I have remapped over 30 flows as of yesterday, I log back in to remap more and the ones I fixed are now saying the same thing. It appears to be an issue with the PAD extension on Chrome.
After months of  my browser flows working with Chrome every single instance is stating it cannot find the window (Failed to get UI Element)

When I troubleshoot its showing an error message stating the Web Automation Extension is not installed but I do have it installed. I have reinstalled the extension and reset my PC multiple times only for it to remain the same.
 
This is over 6 months of automation work that I fear has gone down the drain. Any assistance to save my work would be greatly appreciated.
 
Ive listed my troubleshoot report below
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  • Suggested answer
    Michael E. Gernaey Profile Picture
    53,347 Super User 2025 Season 2 on at
    Lots of people complaining about this please call Microsoft Support.
     

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