
Hello,
I have a custom connector that integrates with ticketing system's API. API call works fine most of the time, but what happens sometimes is that I get gateway timeout, then the call is resent multiple times, it creates multiple tickets and the response is gathered only for the last created ticket. This is an intermittent issue that happens one in every ten or so times. How can I prevent this. Please see the screenshot. The call is not set as async, but I am not sure if that would help.