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'upload attachment' button disappeared from my portal form

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Posted on by Community Power Pla...

My 'upload attachment' button disappeared from my portal form. Before this week, every things are prefect and I can upload attachments from portal form to entity Note. However I just find my 'upload attachment' button disappeared from all of my portal form. I am sure I did not change anythings. If you launched any update??

BTW, some tutorials said I should set permission, but it still does not work.

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Power Apps portals

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v-siky-msft on at

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@Anonymous

Please refer this blog, follow steps and check if your issue is fixed.
https://crmhub.blogspot.com/2018/09/upload-document-working-with-notes-upload-download-Edit-Delete-document-from-D365-portal.html
If it still doesn't work, please let me know.
Sik

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Community Power Pla... on at

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I follow the methods 1& 2. They does not work for me at all.
Can you see this upload button on your side?? Because this upload function worked for me before this week.
when I come back from my weekend, I found the button disappeared...
So I guess your company update something on weekend, which causing this bug???

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Community Power Pla... on at

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Spoiler (Highlight to read)
are you able to see this upload attachments control on your side??
are you able to see this upload attachments control on your side??

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Community Power Pla... on at

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No

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Sandeep Dhanrajani on at

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@Anonymous - This is occurring because the entity form on which you have enabled upload attachment does not have entity permissions enabled. You will have to enable entity permissions on the entity form and ensure this entity permission associated with the corresponding role that provides your user the ability to append notes to the parent entity

This is per the recent portal update release 9.1.11.22

If a user doesn't have permission to save attachments no warning is shown and the form is submitted without attached file. After this release, if the user doesn't have permission to save attachments (permissions on annotation entity), then the attach file option will not be shown in Entity/Web forms.

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Community Power Pla... on at

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@sandeepd I follow the https://crmhub.blogspot.com/2018/09/upload-document-working-with-notes-upload-download-Edit-Delete-document-from-D365-portal.html
and added permission, but I still did not see that "upload file" button in either edit or insert mode.
the images attached show what I did in my portal. Do I miss to set something???

thanks for your reply.

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Community Power Pla... on at

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Thanks everyone, I got the solution finally. We have to set entity permission for both note and customer entity

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