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How to create an approval workflow that doesn't retrigger when the reviewer adds his/her feedback to the document

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Posted on by Annemarije

Hello,

I've set up a document approval workflow which is based on the 'when an item is created or modified' trigger. This works great, unless the reviewer 'rejects' the approval and edits the document they've been asked to review. As their edits/feedback trigger another email to that same person requesting approval again.

Is there another trigger I can use that avoids this scenario from happening? i.e. allows the reviewer to reject the document, provide comments in the live file (saved on Sharepoint) without it triggering another request for approval until the person who sought the approval has decided to re-upload the document for approval?

Thank you!

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Using flows

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v-jefferni on at

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Hi @Annemarije ,

If there is a column like "Status" will change to "Rejected" by an action Update item in the flow, you can set trigger condition with below expression to prevent flow being triggered:

not(equals(triggerOutputs()?['body/Status/Value'],"Rejected"))

Best regards,

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CRMCrazy 48 on at

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Hi Annemarije,

I'm trying to setup a document approval workflow similar to what you did. Would you care to share how to did it?

I would greatly appreciate it.

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