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Power Platform Community / Forums / Copilot Studio / How to evaluate the RO...
Copilot Studio
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How to evaluate the ROI for agents

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Posted on by CU04020731-1 2
Hi Team,
 
Is there a template available to calculate the number of messages consumed by each agent, so I can estimate costs for customers?
 
 
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General topics
  • mande Profile Picture
    mande 70 on at
  • ronaldwalcott Profile Picture
    ronaldwalcott 3,914 Moderator on at
    You can get granular using Purview View audit logs for admins, makers, and users of Copilot Studio - Microsoft Copilot Studio | Microsoft Learn but you may still have to create your own solution depending on your requirements
  • Suggested answer
    w.p Profile Picture
    w.p 8,345 Super User 2026 Season 1 on at
     
     
     
     
    Copilot Studio feature Billing rate Use in Microsoft 365 Copilot scenarios1 Autonomous triggers2
    Classic answer 1 message No charge N/A
    Generative answer 2 messages No charge 2 messages
    Agent action 5 messages No charge 5 messages
    Tenant graph grounding for messages 10 messages No charge 10 messages
    Agent flow actions per 100 actions 13 messages 13 messages 13 messages
    AI tools      
    - Text and generative AI tools (basic) per 10 response 1 message 1 message 1 message
    - Text and generative AI tools (standard) per 10 response 15 messages 15 messages 15 messages
    - Text and generative AI tools (premium) per 10 response 100 messages 100 messages 100 messages
     
     
     
  • Suggested answer
    w.p Profile Picture
    w.p 8,345 Super User 2026 Season 1 on at
  • w.p Profile Picture
    w.p 8,345 Super User 2026 Season 1 on at

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