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Power Platform Community / Forums / Power Automate / Couldn't extend the Tr...
Power Automate
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Couldn't extend the Trial for AI Builder

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Hello ......,
 
We have been using the AI Builder Trial for out Power Platform Environment for the past few months and have been "extending the trial" every month. But now it is not allowing me to extend the trial, but the other users are able to work in the same environment. I have verified the Security roles, and I have the "System Administrator". Whenever I try to extend the trial, I'm getting this error:
 
PFB:
 
 
Could you please clarify how many times in particular a user can be able to "extend the trial for AI Builder"?
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  • Barret Profile Picture
    652 Most Valuable Professional on at
    You typically can only get around 90-120 days of free trial time and generally a maximum of 2 extensions. When it says contact your administrator, it basically means your administrator needs to actually buy AI Builder credits for you now, not that an administrator can extend the trial again.

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