Exception from HRESULT: 0x80131904 clientRequestId: 03913eaf-7cfa-4c5a-8fc3-21dc1f1bdd2c serviceRequestId: 03913eaf-7cfa-4c5a-8fc3-21dc1f1bdd2c

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Posted on by jaina

517

Hello,

Can someone help me? I encountered an error (exception from HRESULT: 0x80131904).
clientRequestId: 03913eaf-7cfa-4c5a-8fc3-21dc1f1bdd2c
serviceRequestId: 03913eaf-7cfa-4c5a-8fc3-21dc1f1bdd2c) occurred in my functioning flows. I tried submitting again; some of them went through and some didn't. I have no idea how to correct this error. Multiple items are affected. Can someone else experience the same? How did you solve the issue? The error still occurs, especially when using SharePoint's Update Item action.

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Using flows

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Srini007 3,327 Super User 2025 Season 2 on at

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Hi @jaina

This error appears when you are exceeding the limits while creating the items into Sharepoint, It's nothing but Application Throttling

Check below documentation for more information Throttling, and in that also you can see how to handle this

https://learn.microsoft.com/en-us/sharepoint/dev/general-development/how-to-avoid-getting-throttled-or-blocked-in-sharepoint-online?redirectedfrom=MSDN

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Thanks,

Srini

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jaina 517 on at

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Hello thanks for the info, but Im not sure if the error I'm getting is a global issue i guess?

Since, upon checking there are lot of users affected from different companies.. refer below link..

https://powerusers.microsoft.com/t5/General-Power-Automate/Update-Item-Action-Failing-Status-400-Message-Exception-from/m-p/2406502/emcs_t/S2h8ZW1haWx8dG9waWNfc3Vic2NyaXB0aW9ufExOV1Q5OUUyWklKOTNNfDI0MDY1MDJ8U1VCU0NSSVBUSU9OU3xoSw#M143473

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Srini007 3,327 Super User 2025 Season 2 on at

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Hi @jaina

Yes, It's a global issue, but see the response from the Microsoft agent from the below link

https://answers.microsoft.com/en-us/msoffice/forum/all/exception-from-hresult-0x80131904-sharepoint/65420c76-2765-400a-b5e4-a0445d3deeb1

If you find this reply helpful, please consider giving it a LIKE AND

If this reply answers your question or solves your issue, please ACCEPT AS SOLUTION

Thanks,

Srini

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jaina 517 on at

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Thanks so much @Srini007 .

Also, got an alert from Microsoft

October 19, 2023 at 8:20 AM GMT+8

Title: Users may see failures occurring for some workflows and lists in multiple services

User impact:
Users may see failures occurring for some workflows and lists in multiple services.
More info:
This issue impacts specific SharePoint Online 2013 workflows on specific lists, Microsoft Power Automate workflows utilizing SharePoint connectors, and SharePoint Online lists which cannot be updated after Power Automate flows are executed against them.
For impacted Power Automate flows, users receive an error message stating "The file [file] has been modified by [user] on [date]."

More info:
This issue impacts specific SharePoint Online 2013 workflows on specific lists, Microsoft Power Automate workflows utilizing SharePoint connectors, and SharePoint Online lists which cannot be updated after Power Automate flows are executed against them.
For impacted Power Automate flows, users receive an error message stating "The file [file] has been modified by [user] on [date]."

Current status:
Our investigation has determined that a code issue caused a disconnect between two tables within the database infrastructure leveraged by your organization and is resulting in users being unable to edit existing lists as expected. We've developed a fix to prevent this disconnect from occurring, and we're implementing this fix in the affected database to restore service and remediate impact.

Scope of impact:
This issue may affect any user utilizing Microsoft Power Automate workflows utilizing SharePoint Online connectors, SharePoint Online 2013 workflows or SharePoint Online lists incorporated into Power Automate workflows.

Root cause:
A code issue caused a disconnect between two tables within the database infrastructure leveraged by your organization and is resulting in users being unable to edit existing lists as expected.

Next update by: Friday, October 20, 2023 at 3:30 AM GMT+8

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Community Power Pla... on at

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@jaina is there any update for this? I had this issues yesterday, and hoping it doesn't happen again today.

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jaina 517 on at

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Here's the latest info to our ticket from Microsoft suppport:

Issue definition:

Update item Action Failing status 400.

Analysis:

Microsoft 365 incident has affected your tenant.
How to check it: login in office as an admin -> Health -> Service Health -> search the issue.

Still no confirmation that the issue is fixed.
However, tried to re-submit the failed workflows, compared to yesterday, many have been successful. There are some items that are failing due to the same error message.

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nghialx 14 on at

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any update ? to day i created new item and flow run successfully. But when i try resubmit the flows that failed earlier, it still failed with same error

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jaina 517 on at

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Issue Description:
Update item Action Failing status 400.

Assessment:
The current update of the Service Incident.

Title: MO682290
Users may see failures occurring for some workflows and lists in multiple services.
User impact:
Users may see failures occurring for some workflows and lists in multiple services.
More info:
This issue impacts specific SharePoint Online 2013 workflows on specific lists, Microsoft Power Automate workflows utilizing SharePoint connectors, and SharePoint Online lists which cannot be updated after Power Automate flows are executed against them.
For impacted Power Automate flows, users receive an error message stating "The file [file] has been modified by [user] on [date]."

Current status:
We're continuing to implement our fix in affected databases to resolve the issue. We expect that our efforts will complete, resolving the issue for all users, by our next scheduled update.

Scope of impact:
This issue may affect any user utilizing Microsoft Power Automate workflows utilizing SharePoint Online connectors, SharePoint Online 2013 workflows or SharePoint Online lists incorporated into Power Automate workflows.

Start time:
Friday, October 6, 2023, at 10:15 AM UTC

Root cause:
A code issue caused a disconnect between two tables within the database infrastructure leveraged and is resulting in users being unable to edit existing lists as expected.

Next update by:
October 27, 2023, at 7:00 PM UTC

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jaina 517 on at

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Update:

Resolution: Re-run the failed workflows.

The majority of the resubmitted workflows have been successfully completed.
I will keep monitoring the status of the workflows. As of now, newly added items have not encountered any issues.

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