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Power Platform Community / Forums / Power Automate / Start an email from a ...
Power Automate
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Start an email from a Sharepoint list item that is populated with ticket details without sending it

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I want to press a button in a Sharepoint List that populates an email template with details of the selected line item without sending it.  Similar to this thread, but the email address is prefilled with the request submitter's email and a field in the body of the message & the signature is prefilled with the assignee's name.

 

@Expiscornovus , would you be able to help me with this?

 

Thank you.

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  • Community Power Platform Member Profile Picture
    on at

    I was able to solve this issue by editing the JSON of the email button.  I had to pay special care to what the metadata file name is of columns that have special characters (#, . , etc)

  • Verified answer
    Community Power Platform Member Profile Picture
    on at

    here's the JSON I used. Hopefully someone will find it helpful: 

     

    {
    "elmType": "div",
    "children": [
    {
    "elmType": "span",
    "style": {
    "padding-right": "8px"
    },
    "txtContent": "@currentField.title"
    },
    {
    "elmType": "a",
    "style": {
    "text-decoration": "none"
    },
    "attributes": {
    "iconName": "Mail",
    "class": "sp-field-quickActions",
    "href": {
    "operator": "+",
    "operands": [
    "mailto:",
    "@currentField.email",
    "?subject=Your Ops Request Ticket: ",
    "[$Title]",
    "&body= Your Ops Ticket No. is: ",
    "[$TicketNo_x002e_]",
    "\r\n\r\nTitle: ",
    "[$Title]",
    "\r\n\r\nYour Customer Ops Assignee: ",
    "[$OpsOwner.title]",
    "\r\n\r\nRequest Description: ",
    "[$RequestDescription]",
    "[$TicketNumber]",
    "\r\n---\r\nClick this link for more Ops Request documentation. https://yourtenant.sharepoint.com/sites/yourlink"
    ]
    }
    }
    }
    ]
    }

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