Error - Sorry, something unexpected happened

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Posted on by Sharitah

Hi all

We have an internal chatbot in MS teams. The bot was deployed by our PP admins.

Most of the users can chat with the bot, but some users get the below error

"Sorry, something unexpected happened. We’re looking into it. Error code: SystemError. Conversation ID:"

I can send a message to the user's chat bot via power automate flow, but the users can not chat with the bot.

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inzil2k 158 on at

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Re: Error - Sorry, something unexpected happened

We have the same issue in our tenant. It is most likely related to this disturbance:
You can check its status in Power Platform admin center -> Help + Support