Email Format Change

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Posted on 23 Feb 2023 11:49:40 by SDH_84

Hello,

Has anyone noticed a change in Email format?

Yesterday we were receiving these emails which were really useful, easy to use, document link directly in email, opened to desktop app (after change within the app).

Today it has reverted back to an older format (below) Not obvious to find the document for review, extra clicks to get to the document, opens Flow Portal first, opens document in browser before opening extra clicks to in app etc.

Any insight as to why this may have happened?

Thanks

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David_MA 11,841 Super User 2025 Season 2 on 15 Mar 2023 at 14:24:54

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Re: Email Format Change

Yes, I noticed it this week. I don't mind the new format, but I have workflows where sometimes the approval gets sent in the new format and sometimes it gets sent in the old format. That is causing angst for some of my users. This is the first time where I have seen Microsoft make a change that once it reaches the tenant, it continues to use both the old and new.

I cannot find anything in the roadmap about this change: Microsoft 365 Roadmap | Microsoft 365