Unanswered

Notification based on multiple Form options

(0) Share

Report

Posted on by MarioOne

Dear Community,

I am trying to build up a form that sends a content form based on multiple selection; the content varies on the given answer (e.g. "incident type") and the target audience varies on the "location". So two dependencies here. I am lacking database programming knowledge but was looking around the switch and condition. Partially I was successful with one condition only ("location" field value).

Now I need to add another condition for for "incident type" to determine content and target audience for notification. Tried with Switch operator by here failed with Boolean logic in it. Can you suggest how to best approach such problem? thank you!

Categories:

Building flows

I have the same question (0)

All responses (3)

Answers (0)

eric-cheng 5,171 on at

Like (0)

Report

Hi @MarioOne ,

Can you maybe post a few screenshots of what you are trying to do?

--------------------------------------------------------------------------
If I have answered your question, please mark my post as a solution
If you have found my response helpful, please give it a thumbs up

Connect on LinkedIn

Was this reply helpful? Yes No
MarioOne 67 on at

Like (0)

Report

Thank you Eric,

It seem it worked to me in a way like this.
I have changed the variable to "string", switched my variable INCTYPE (I am sensing here type of incident either given equipment is stolen or damaged).

Level down, I have used Switch/Case/Condition to get the result of two filters; say I have a stolen device and I check against location (I have 2 of them) is the filled is true ("yes" response). So for true I have given audience and for Opposite ("no") I can have a other individuals add in the "To" field.

All of this however seeps to me cluttered as after all the relation between inc type and audience is a table so there has to be a way to do it easier. This makes me thinking I shall be having somewhere a Table embeded. Any ideas?

Inctype Location A Location B
DAMAGED John Doe, Mr. X, Agent Z Agent B, Mr. Y, Adam F.
STOLEN Mr. A, Tom B, Agent 1 D, E, F

Was this reply helpful? Yes No
MarioOne 67 on at

Like (0)

Report
By above, I wanted to achieve the following simplicity and cleanliness:
there is a single message templates with fields from the form - now I have 4 of them
the target audience is selected bases on the responses given
Thank you!

Was this reply helpful? Yes No