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Automate a message when the user has not responded to the bot

Posted on by 3

Hi all,


I am currently creating a chatbot for my department around FAQs in Power BI. During a test, I did not respond to the bot for over two hours (see ss below).


If you could answer these questions that would be greatly appreciated:

1. How long does it take for the bot to consider the current session to be closed after the user does not respond?

2. If there a way to automate a message to the user after the bot has timed out / closed to say it has finished and the conversation will restart?



  • Expiscornovus Profile Picture
    Expiscornovus 1,708 on at
    Re: Automate a message when the user has not responded to the bot

    Hi @DR894,


    As far as I am aware there is currently no setting for this in Power Virtual Agents. I have registered a new idea for this:


    Interestingly enough the Azure Bot Service does have this kind of setting:

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