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Power Platform Community / Forums / Power Automate / Move messages from per...
Power Automate
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Move messages from personal Sent folder to a Shared Mailbox's Sent folder

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Posted on by 6

Hi there,

 

I am working with 2-3 Shared Mailboxes and use them to send mails under their names. Because I am not the only one working in these mailboxes I would like for my colleagues to be able to see the mails that were sent from the shared mailboxes. Unfortunately when I use Outlook desktop to send a mail from the shared mailbox it stores the mail in my personal Sent folder.

 

Therefore I was trying to build a flow that triggers When a new mail arrives (V3), looking in my Sent folder, and using the "From" attribute to filter for the shared mailbox's name. Next action the flow should take the mail and move it to the Sent folder of the shared mailbox, so everybody with access is able to see it.

 

Quite simple one would think, however the Move email (V2) only lets me move mails within my personal mailbox. There is a field for shared mailboxes, but the way I understand it it can only be used to move mails from shared mailboxes to personal folders, not the other way around.

 

I looked across the forum but didn't find a matching request, only similar ones. Would be glad if somebody could help 🙂

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  • VictorIvanidze Profile Picture
    13,073 on at

    See UniSent flow for Office 365.

  • VictorIvanidze Profile Picture
    13,073 on at

    Hi @cetanul1,

    did you solve the problem? 

  • cetanul1 Profile Picture
    6 on at

    Hi @VictorIvanidze 

     

    I did, but differently. Turns out this is just a setting in MS Admin center for Shared Mailboxes. Just check the boxes under "Manage sent items" and all mails sent will be stored in the mailbox' Sent folder, instead of personal ones.

  • VictorIvanidze Profile Picture
    13,073 on at

    Hi @cetanul1,

    thanks for your answer. As far as I know, after checking the boxes under "Manage sent items" you get a sent message both in your personal sent items folder and in the shared mailbox sent items folder.

    Could you please confirm?

  • cetanul1 Profile Picture
    6 on at

    Hi @VictorIvanidze 

    no, for me they just appear in the Shared Mailbox' Sent folder.

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