How create a flow that by Reply to email NOT send to all a reply?

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Posted on by frixel

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Hello,

If I create and use this flow, the reply goes to all senders, including those in CC and BCC.
How do I create a flow so that the reply goes only to the sender?

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Pstork1 69,456 Most Valuable Professional on at

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Set the Reply All field in the Action to 'no' and then add dynamic content for just the To: field in advanced. That should send the email only to the people in the To line.

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Blog: https://www.dontpapanic.com/blog

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frixel 1,089 on at

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@Pstork1 thanks for youhelps.

But why also this step?

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Pstork1 69,456 Most Valuable Professional on at

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If you don't fill in one of the fields then the action won't know where to send the email since you have turned off Reply All. Adding the To specifies that this is the only recipient to reply to.

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If this Post helped you, please click "Does this answer your question" and give it a like to help others in the community find the answer too!

Paul Papanek Stork, MVP
Blog: https://www.dontpapanic.com/blog

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frixel 1,089 on at

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@Pstork1

Shouldn't it be "From"? That indicates the email sender and owner of the message.

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Pstork1 69,456 Most Valuable Professional on at

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My mistake, you are correct.

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frixel 1,089 on at

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Hello, here I am again😊

I can't find a difference between sending with "TO" and "FROM" in the advanced settings.
Even if I leave the "Reply all" box blank and just leave "NO," the email arrives.

I can only test this with just me as the sender, not with multiple people in the CC:

How can I be sure that the "NO" reply to all setting is working?

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Pstork1 69,456 Most Valuable Professional on at

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I just ran a test from an external email address sender with two other emails on the CC. With Reply All set to No and From in the To field of dynamic content it only sends a reply back to the original sender, not the CCs.

Here's the Setting in the flow I used.

And this is the email I sent

I got a Reply, but contributor and developer test accounts didn't. They only got the original email.

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If this Post helped you, please click "Does this answer your question" and give it a like to help others in the community find the answer too!

Paul Papanek Stork, MVP
Blog: https://www.dontpapanic.com/blog

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