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Connectors can't find Office Account

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Posted on by dengel777777

I am trying to do a simple Outlook to OneDrive flow. However the Outlook and OneDrive connectors are asking me to sign in/fix connections. However when I try to sign in, it says that it cannot find my account. Which is weird because I am signed in with this account across all Microsoft Office platforms. (Note: I am getting the same message with the android phone authenticator).

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ashyriverflow 128 on at

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Hi @dengel777777 , what connectors did you use? Microsoft has Office 365 Outlook and OneDrive for Business for work accounts. The other ones are Outlook.com and OneDrive for personal accounts.

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dengel777777 4 on at

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Thank you, yes, that appears to be the issue. I tried using a template which defaults to personal accounts and not business accounts. When I manually create the flow, no issue.

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v-yujincui-msft Microsoft Employee on at

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Hi @dengel777777 ,

It seems that your problem has been solved.
Maybe you could consider marking your reply or @ashyriverflow 's answer as a 'Solution' so that it will be useful for others and close the case.

Best Regards,
Charlie Choi

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