Blank PDF received in email with flow after converting it from word doc

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Posted on by MTNK

819 Super User 2025 Season 2

Good morning everyone,

My flow is populating word and sending it to my email. New step to convert word to pdf and send it to email is sending me blank pdf on email. Attached my flow for reference.

And my word documents are not being opened in shared documents folder(can open while I am receiving email attachment with word doc).

How can I make it work.

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Building flows

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SudeepGhatakNZ 14,394 Most Valuable Professional on at

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Re: Blank PDF received in email with flow after converting it from word doc

@mtsts

After Convert Word to PDF action, you will need to add another Create file action to save the document as PDF.

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MTNK 819 Super User 2025 Season 2 on at

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Blank PDF received in email with flow after converting it from word doc

It worked for me as expected!

File Content(Create File 1) - Body of Populate Microsoft Word Document

Also, I added one more action - Create file after Convert Word Document to PDF

After that I added new steps -

Initialize Variable

Get File Content

Append to Array Variable

Send an email

Attachment Content(Send an Email function) - I combined two variables to get document and attachment both on email.

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