web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Correlation ID issue l...
Power Automate
Unanswered

Correlation ID issue locking me out of the flow

(0) ShareShare
ReportReport
Posted on by 2

First time poster since every issue I've ever had with the program I found solutions in this forum, but this one has me stumped.

The issue: I get a correlation ID error every time I click on "edit" on power automate desktop.
asdfasdfasdfasdfasdf.png
The error started when the client moved the physical computer (which had PAD and the flow) to another room in the building and changed internet connection. After that, the error has occured every time so far and exporting hasn't worked.

As far as solutions go, I've tried exporting it and THE ERROR IS EXPORTED WITH THE FLOW. If I try to open the flow from my pc I get the same error, but only with that flow in particular, if I open other flows everything's fine. There's a couple of "solutions" I haven't tried yet since I don't have free range of use in the clients computer: reinstalling power automate and editing power automate config and service files to change the proxy. Another option that I found somewhere in the forums is to get the .csv of the flow to get the actions but the flow is mostly based around browser automation, so if I have to re-set all the web actions it's pretty much just the same as starting over.

If anyone has any idea on how to fix it, I will be eternally grateful (PS. sorry if my english is bad, not my first language)

I have the same question (1)
  • VishnuReddy1997 Profile Picture
    2,656 Super User 2026 Season 1 on at

    Hi @Yvain_ ,

     

    Try these below methods,

     

    Troubleshooting Steps:

    Check Network Connectivity:
    ---------------------------------

    Verify a stable internet connection, especially after the physical move with a changed network. Ensure the firewall doesn't block PAD's communication.

    Restart PAD and Computer:
    --------------------------------------
    A simple restart can sometimes resolve temporary glitches. Close PAD completely and restart your computer.

    Verify PAD Version Compatibility:
    ----------------------------------------------
    If the computer was recently updated or the flow was created in an older PAD version, compatibility issues might arise.
    Check for the latest PAD version and update if necessary: https://learn.microsoft.com/en-us/power-automate/desktop-flows/install

    Repair PAD Installation:
    ------------------------------------------------------
    Try repairing the existing PAD installation. This can often fix corrupted files:
    Go to "Apps & features" (or "Programs and Features") in your Windows settings.
    Locate Power Automate Desktop, click "Modify," and choose "Repair" when prompted.

    Temporarily Disable Antivirus/Firewall:
    ---------------------------------------------------------
    As a last resort, temporarily disable your antivirus software and firewall to see if they're interfering with PAD. Remember to re-enable them afterward for security.

    Thanks,
    Vishnu Reddy

    -------------------------------------------------------------------------------------------------------------
    If I've helped solve your query, kindly mark my response as the solution ✔ and give it a thumbs up!👍 Your feedback supports future seekers

  • Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    Are they using some sort of a proxy connection in the environment they moved to?

  • Yvain_ Profile Picture
    2 on at

    I don't know what's going on client-side, but I exported the flow into my work computer and I still get the same error.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Introducing the 2026 Season 1 community Super Users

Congratulations to our 2026 Super Users!

Kudos to our 2025 Community Spotlight Honorees

Congratulations to our 2025 community superstars!

Congratulations to the March Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Haque Profile Picture

Haque 630

#2
Valantis Profile Picture

Valantis 420

#3
11manish Profile Picture

11manish 350

Last 30 days Overall leaderboard