Hi this is Maria! We are interested in better links between Outlook calendar and Salesforce. Our need is for Outlook calendar events to automatically generate a Salesforce calendar event (in a desginated public calendar), and vice versa. Any suggestions on how we can make the below flows work or on a better way to link the two?
So far we have tried to create two different flows:
(1) Outlook calendar to Salesforce calendar by "When a new event is created -> Create object, Apply to each"
AND
(2) Salesforce calendar to Outlook calendar by "When an object is created -> Create event"
We created both flows from scratch. The SFDC -> Outlook flow created an event in my Outlook calendar, but it did not work when we sent events from a public Salesforce calendar (only on my personal SF calendar). We couldn't get the Outlook -> SFDC flow to work even though the flow was exactly the same as SFDC -> Outlook but reversed.
This is an image of what our current flows look like:
Thanks
