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Send Email Action Error

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Posted on by eunice_

My flow was working fine yesterday but suddenly when an item is created by users other than me, the automatic email flow is getting this error - "You are not authorized to send mail on behalf of the specified sending account."

We did not change anything in the flow, has anybody experienced this?

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Building flows

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ChristianAbata 8,953 Most Valuable Professional on at

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hi @eunice_ this is a issue that I'm sure it will be fix.

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v-alzhan-msft Microsoft Employee on at

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Hi @eunice_ ,

I have made a test on my side and don't have the issue that you mentioned,my flow would work well to send the email when other user create an item in the list.

Could you please make a test again and let me know if the issue still exists?

Best regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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eunice_ 22 on at

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I currently changed the flow and removed the specification to the 'From' field and all emails are currently being sent under my name. Lemme change back to previous version and will get back to you.

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eunice_ 22 on at

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is it an issue within powerautomate?

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v-alzhan-msft Microsoft Employee on at

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Hi @eunice_ ,

I'm afraid that this is an accident issue and maybe has been fixed now.

Best regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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eunice_ 22 on at

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i reverted the flow to the previous version, but im still getting the same error ..

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v-alzhan-msft Microsoft Employee on at

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Hi @eunice_ ,

Could you please take a try to create a new flow?

Best regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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ChristianAbata 8,953 Most Valuable Professional on at

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hi @eunice_ the issue is fixed I tried and everything is ok.

Please could you confirm?

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eunice_ 22 on at

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is there anything that I need to set in the connection part of powerautomate?

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eunice_ 22 on at

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Im still getting this error message:

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