Autostart a bot without a trigger phrase

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Posted on 2 May 2022 18:00:35 by Sajarac

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Hi, as the title indicates. I would like to automatically start the bot if an user click in the bot icon the bot will welcome right away. without the need to expect a Hi, Hello...etc.

I am reading and some people say that modifying the index file but don't feel conformable with that solution.

Any help please?

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fernandosilva Super User 2024 Season 1 on 05 May 2022 at 11:44:54

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Re: Autostart a bot without a trigger phrase

Hi @sajarac ,
The only way to do it is to use the custom canvas and embed inside the footer as an iframe.
Use this template and change the bot id with your bot id and try to embed it onto your file.

https://docs.microsoft.com/en-us/power-virtual-agents/configure-bot-greeting

Unfortunately, this is the only option at the moment the devs are offering to customize the PVA bot.

I hope it helps.

Cheers,

Fernando
Pstork1 67,158 Most Valuable Professional on 02 May 2022 at 18:20:31

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Re: Autostart a bot without a trigger phrase

Here's the documentation on how to Autostart a Bot. I don't think there is any way to do it other than editing the Index.html file.

Automatically start a chatbot conversation - Power Virtual Agents | Microsoft Docs