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Chat Conversation Log location and management

Posted on by 13

Dears,

 

Where we can find the PVA Chat conversation

 

Thanks

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  • renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Chat Conversation Log location and management

    Hi @Rohit1 ,

     

    You must select the Power Platform environment where the bot was created, then go to Dataverse on the left-hand side, then Tables (new name).

     

    Let me know if you have any problems.

  • Rohit1 Profile Picture
    Rohit1 on at
    Re: Chat Conversation Log location and management

    Hi @renatoromao 

     

      On Power Apps we are not able to see the Entities option. & from there can we insert that Chat history to our data base?

    Rohit1_0-1669101773962.png

     

  • Verified answer
    renatoromao Profile Picture
    renatoromao 6,459 on at
    Re: Chat Conversation Log location and management

    Hi @GhassSD ,

     

    You can see the Conversation Transcript using this documentation.

    https://powervirtualagents.microsoft.com/en-us/blog/view-export-and-manage-retention-time-of-your-bot-conversation-transcripts/

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