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Send an email from a shared mailbox

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Posted on by 191

I created a flow that sends an email from a shared email box by using Send an email from a shared mailbox (v2). It returns a status of successful when fired off but the email does not arrive. 

 

The email is constructed as follows:

 

Original Emailbox: SharedEmail@email.com

To: SharedEmail@email.com

Body: Test

 

The email is sending from the same shared email that it is sending to. I'm not sure if that creates a conflict. Any advice would be helpful.

 

Thanks

  • VictorIvanidze Profile Picture
    VictorIvanidze 11,859 on at
    Re: Send an email from a shared mailbox

    Hi @rych,

     

    may I ask you why do you want to send from a shared mailbox to the same shared mailbox? 

  • okeks Profile Picture
    okeks 802 on at
    Re: Send an email from a shared mailbox

    It seems that this is a limitation of Microsoft Exchange and not Power Automate: https://answers.microsoft.com/en-us/outlook_com/forum/all/emails-from-shared-mailbox-to-the-same-shared/944221e1-e640-4995-8058-1830c3bc68c3

  • rych Profile Picture
    rych 13 on at
    Re: Send an email from a shared mailbox

    Hi, I currently have the same dilemma. Do you guys have an idea how to go about this?

  • ShondaT Profile Picture
    ShondaT 191 on at
    Re: Send an email from a shared mailbox

    First, thanks for the response Eric. Oh wow, it does show up in the sent folder. I have a second email that is sent to an individual and it is delivered fine. So somehow I have to get it to go to the inbox too. Any ideas?

  • eric-cheng Profile Picture
    eric-cheng 5,171 on at
    Re: Send an email from a shared mailbox

    Hi @ShondaT ,

     

    Can you verify the below:

     

    1. After sending, does the email appear in the Sent Items of the shared mailbox?

    2. Does it work if you change the email to go to yourself?

     

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