Hi all,
Using power automate needs to assign a user to items automatically.
There will be two tables in Dataverse.
First table have company and users as 2 columns.
Second table have case,company,date received,Assigned to as 4 columns .
Now we need to design a flow . It will auto assign cases to users who belong to same company as case.
For example: In first table Ashok, Krishna belongs to process CAS and Suresh, Ramesh belongs to HPL
In second table there will be 4 cases.
Case1 belongs to CAS
Case2 belongs to HPL
Case3 belongs to CAS
Case4 belongs to HPL
Now our flow will get all cases where assigned to column is blank.
Now based on first table it will assign user to that particular case .
For eg: case1 and case3 will be assigned to Ashok and krishna as they belongs to CAS cases.
please help on this